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Microsoft support is great. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. To replace the battery, open the Surface Pen by firmly twisting and then pulling the eraser end of the stylus. You'll see 3 small square metal ports for lack of better term. Tried taking battery out and putting back in, but no luck. It was working yesterday when i played with it.Does the cursor show up when you hover the eraser over the screen?Is your pen bluetooth connected to your SP4 in the first place?Yep.

All Surface Pens function in the same manner, and every tip on this page works with each model.

There are three models of the Microsoft Surface Pen, each with slight variations in button location and design. Check the battery level of your pen. After watching commercials for the Surface Pen and Surface range of devices, it's easy to mistakenly believe that the Microsoft

If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot.

The pen top has 4 contacts, 1 big long one and 3 "dots". I've rebooted a couple of times today, no change.you need a new pen sadly. Just wanted to document this for future reference.I got it replaced and the problem went away.

I can still draw with the pen tip, and use the eraser button to open one note.

Microsoft support is great.

I showed off the battery to someone and when I put it back together I did it incorrectly. Try pulling out the battery of the pen and check the inner barrel. All Surface Pens are powered by an AAAA battery, and a flat battery could be the reason why the Surface Pen doesn't work. Anything but ordinary.Press J to jump to the feed. So, you can buy a new Surface Pen and use it on a Surface Pro 3 without issue. I pulled it back with a tooth pick and viola, issue solved! The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work.

Inside the pen where the battery goes, there is 2 stickers opposite each other where the circuit meets the top of the pen. If the Surface Pen's LED light turns on, but it's still not writing when you touch it to the screen, you may need to pair it through
Rest your hand on the screen, like you would on a piece of paper, then start writing.

All Surface Pens are powered by an AAAA battery, and a flat battery could be the reason why the Surface Pen doesn't work. Lifewire uses cookies to provide you with a great user experience. Given the other features work, i would doubt it be disconnected.Something similar happened to me and resyncing the pen fixed it. To check the battery in a Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds. Can't say if it came back because i actually returned the device. If not, you could call their support and they'll probably send you a replacement.Yeah i have a couple stores in the city, ill try to go to one after work tomorrow. The easiest way to test the Surface Pen is to open the

A small LED light should turn on. Surface Pro 3 pen not working: battery issues. If your Surface Pen still doesn't work properly, it may be damaged and in need of replacement.

The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. Was having some tearing issues in games, and all in all the surface wasnt for me.Same issue here, I went through a bunch of fixes with the live chat, but no dice.They're sending me a replacement pen for free right now.New comments cannot be posted and votes cannot be castA subreddit for the Microsoft Surface family of products. If this is the case, reach out to Microsoft Support, either in person at a Microsoft Store or through the company's online support page. If you see the Surface Pen in the list of paired devices, tap it, then tap The Microsoft Surface Pen adds extra functionality to your The instructions in this guide apply to Windows 10. But if i try to use the eraser in one note or photoshop, nothing happens. Surface Pro 4 Pen Eraser not working VIEW 2,225 Total 1 Report to administrator by lifeforcesaga I newly installed Windows on my SP4, reinstalled Clip Studio Pro, and the pen kept dragging instead of drawing and only drew when I held the button in. If your Surface Pen doesn't work properly, it may be because the If your pen works in one of these apps, then the app you want to use may not work with pen.

Use your Surface Pen in any app that supports inking.

A green light means the battery has a charge, while a red light means it's almost flat and should be replaced.


For what its worth I also experienced the same thing.

To see which apps to start with, go to the section Try these apps with your Pen.. Start inking with your pen . If not, you could call their support and they'll probably send you a replacement. If you can't use your finger on your Surface, go to Surface touchscreen: Problems with touch. After touch is working, try your pen again. But what you may not realize is that the new eraser button on Surface Pen works differently than previous Pens. The Surface Pen, Surface Pen for Surface Pro 4 and the New Surface Pen all work on older and newer devices. No light means the battery is dead.