Christine! All of that had been promised me during the sales pitch.

so frustrating. One week passed and no one contacted us. Their most popular mattresses are from their Posturepedic line that Serta is another well known mattress brand. I don't understand how you can show up without the replacement piece. We asked to speak directly with the driver, who never called us to explain why they were late, and were told they are not allowed to give out their number. I bought a bed from the store on Wendell Ave. 4 years ago and bought a bunch of pillows, and covers at this store on Danforth last year. Shouldn't we band together and fight that cheating company? I bought a new mattress from sleep country and the mattress start to have a big lump forum under my back area. She found us the perfect foam mattress and tossed in the bed frame as well as a deep discount on two new pillows. I bought an expensive mattress that cost thousands of dollars and it started to sag just after a few months. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. SCC had 3 models to select from, I was informed that the 8500 model was the one to select based on my needs. Delivery men did not remove shoes until I requested and told me they would not remove my old mattress and box spring. Sleep Country USA offers a night comfort guarnatee on all new purchases. Needless to say we took our business elsewhere.Well I had bought a pillow top Sterns and Foster sleep set from Sleep Country in 2007. I would never recommend this store to anyone, ever, even if you are walking by please do your self a favor, don't go in! The sales reps are awful, really bad customer service! Buy 1 Get 1 FREE on select styles. Cheers to a good night sleep. Sleep Country is the worst mattress company that I have ever experienced in every way.

This took another 25 minutes. He put a level across the top and said it didn't sag enough to be replaced.

In each store my request for a little assistance seems to put them out considerably. Our…I went in last week looking for a mattress similar to the one I slept on in a hotel in PEI. I had to go see a chiropractor which told me to sleep on the floor instead of my $1200 mattress that was supposedly "good" for my back from the so called "expert" advise. In order to better serve you, we have made temporary changes to our 100 Night Comfort Guarantee program. So it was a real treat to wander in to Sleep Country and not be pressured.

We were now sleeping in memory foam hell... in a hole... to turn on our side from being on our backs, we had to lift our bodies out of a hole! Turns out it was last years model and it was on mega sale! Mattresses In a Box. They should have some respect for other people's time!! About a year later we moved a few miles away in same town. I think as a costumer I should have the right to browse in any shop I wish. I went there after trying different stores and I loved it. Go anywhere else!! We have the box, the mattress, purchase order. They don,t know their product, don't want to help, they don't take time to talk to me and just walk around like zombies! They are only the retailer, not the manufacturer. We got screwed by them too. I finally called the store. No more summer BBQs and Corporate Retreats for the lowly delivery guys anymore.

At 8:20pm they showed up and simply said "Well we are finally here". AND AGAIN!Innacurate if not misleading sales info and ineffective return policy.IF A BED COMES TO YOUR HOUSE AND YOU NEVER SEEN IT THEY HAVE STARTED TO SCAM YOU Saved myself $2200 and I didn't even have to ask for this replacement. If you deal with one rep, nobody else will help you. I hear all you Shaw customers saying. Delivery scheduling was easy peasy and the delivery dudes were efficient, accurate and a pleasure to deal with. Not only did they do it with a smile, it was delivered 2 weeks later and didn't cost me a dime outside the tip I gave the delivery men. In this case, Simmons is the warranty provider. Was kept awake by guests in the room next door talking/laughing loudly who also had their TV volume up quite loud. Delivery went like clockwork, and the crew were polite and professional. It was delivered on time as promised and the entire experience was awesome. They were done in beautiful leather and they look wonderful! Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Unfortunately the pillow top manages to mask the depression and we could not make the picture show what is happening. The delivery was late which is definitely unacceptable.Horrible warranty and awful customer service. Thanks Cherry! Losing my hair and sleep because they do not have one customer service or a person to do any job right. Made my decision and purchased. I highly advise people to shop at the brick instead, and let them peddle their throwaway products to the uninformed consumer.We went here to--wait for it--get a mattress. We purchased a $2600 mattress from Sleep Country and within 6 months it was breaking down to the point that it is causing sleep deprivation and physical pain. After 4 years there is little to no support in several areas of the mattress an dI sleep in what is easily a 4 inch well on the mattress. We're your local Toronto furniture store… Major mess up in restaurant for order then waited ages.