This document is disseminated by NADTC in the interest of information exchange. However, if a customer needs assistance due to disability, physical barriers in the walkway or adverse weather conditions, the driver may need to offer assistance beyond the curb to the door.Private entities that provide transportation services to the public are required by law to be accessible to individuals with disabilities. Complaints can be directed to the U.S. Department of Justice, Office of Civil Rights.You can call the ADA Information Line at 1-800-514-0301 (voice) to learn about the complaint process.Direct complaints related to Motor Coach Accessibility to the Federal Motor Carrier Safety Administration at 1-888-DOT-SAFT (1-888-368-7238) or The Federal Railroad Administration (FRA) Office of Civil Rights is responsible for civil rights compliance and monitoring, which includes ensuring that providers of public intercity and high-speed rail transportation properly abide by Title II of the ADA, the DOT’s ADA regulations, and Section 504 of the Rehabilitation Act of 1973.For more information, the ADA and Transportation contact the ADA National Network:Content was developed by the Northeast Center and Easter Seals Project ACTION (now National Aging and Disability Transportation Center), and is based on professional consensus of ADA experts and the ADA National Network.The contents of this factsheet were developed under grants from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant numbers 90DP0088 and 90DP0086). DOT, FTA assumes liability for its contents or use.© Copyright 2018 ADA National Network. We are happy to provide ADA-accessible and other charter bus rental services to the U.S. federal government and its agencies.At US Coachways, we have provided comprehensive charter bus rental services to groups and group leaders throughout the country for more than 30 years. DOT administrations also have a role in ensuring ADA compliance:If you believe you have been discriminated against based on disability by a public transit agency, you may file an administrative complaint with the FTA Office of Civil Rights.Complaints should be filed within 180 days of the alleged act of discrimination.If you have questions about filing a complaint, you can The U.S. Department of Justice enforces Title III of the ADA which applies to private transportation providers. A provider of taxi service is not required to purchase vehicles other than automobiles in order to have a number of accessible vehicles in its fleet.Additionally, private entities providing taxi service cannot discriminate against individuals with disabilities by refusing to provide service to individuals with disabilities who can use taxi vehicles and/or use service animals, refusing to assist with the stowing of mobility devices, or charging higher fares or fees for carrying individuals with disabilities and their equipment than are charged to other persons.Transit facilities, intermodal centers, rail stations and platforms must meet accessibility standards established by the U.S. For curb-to-curb service, assistance is provided to the customer to enter and exit the vehicle at the curb.

NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). Neither Easterseals, n4a, nor the U.S. Our ADA-accessible buses have ample space for up to two wheelchairs, (each wheelchair takes the place of up to 4 seats) wide aisles and modern lifts, and our drivers have the skill and training to assist anyone with disabilities.At US Coachways, we have been an industry leader in the charter bus rental business for more than three decades.

The requirements apply to new construction as well as alterations made to existing facilities and include the following:The following U.S.